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MAUDE ADD-ON
Customer Help Desk
Adds customer and staff support conversations inside the customer account with a floating storefront help bubble.
Customer Help DeskBrand portal
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Turn this workflow on only when the brand needs it.
Keep the customer-facing experience consistent with the storefront.
Let the add-on work alongside products, customers and tenant tools.
WHY IT MATTERS
A focused module for customer help desk.
Adds customer and staff support conversations inside the customer account with a floating storefront help bubble.
Activate
Enable the add-on from the module system.
Configure
Shape the workflow around the tenant and brand.
Grow
Add more modules when the system needs them.
Customer Help Desk lets logged-in customers and staff buyers message the tenant directly.
- Floating support bubble on the storefront
- Tenant admin inbox with notification badge
- Customer/staff message history in the account dashboard
Use this as a support add-on for stores that want customer conversations inside Maude.