Clear answers before the first field day.
The product is broad. The principles are simple: one connected journey, role-based access and human review where it matters.
Does MAUDE replace our existing customer and order data?+
MAUDE is designed to connect to canonical product, customer and order sources rather than creating duplicate ledgers.
Can agents work offline?+
Downloaded information remains available. Supported offline work uses the approved encrypted queue and synchronises when the connection returns.
Does Photo Order submit an order automatically?+
No. Photo AI creates suggestions that require human review. The user confirms the draft before a final order is submitted.
Can different roles see different tools?+
Yes. Customer, Agent, Sales Representative and Tenant access is role and territory scoped. Tenant-only controls remain Tenant-only.
Can customers reorder from previous orders?+
Yes. Reorder creates a reviewable draft using current server-authoritative products, pack sizes, assortments and prices.
Can every customer have a different catalogue and price?+
Yes. MAUDE can present customer-specific assortments and customer-specific prices from the connected source.
Does MAUDE support several brands and markets?+
Yes. The platform is designed for multi-brand and multi-market field-sales operations.
What happens after we choose a plan?+
We map products, users, customer access, markets and integrations, then prepare the workspace around the way your team already sells.