← All solutions COOKIE & HELP LAYER

Cookie Consent & Help Center

Adds a storefront cookie consent banner with accept, manage and decline choices plus a floating FAQ/onboarding help button.

Cookie Consent & Help Center hero image
Modular

Turn this workflow on only when the brand needs it.

Brand-led

Keep the customer-facing experience consistent with the storefront.

Connected

Let the add-on work alongside products, customers and tenant tools.

WHY IT MATTERS

Give every storefront a calmer consent and support experience.

Cookie Consent & Help Center adds an accept/manage/decline banner, simple FAQ guidance and a floating onboarding support button. Tenants can activate the add-on when they want the same trust layer on their own storefront.

01
Activate

Enable the add-on from the module system.

02
Configure

Shape the workflow around the tenant and brand.

03
Grow

Add more modules when the system needs them.

PRICING

Choose the way you want to start.

Keep it simple: free, monthly or yearly — whatever fits the stage your brand is in.

Free Free

Included as a free add-on. Activate it when the workflow becomes useful.

FAQ

A few things people usually want to know.

Short answers, so it is easier to understand how the add-on fits into the brand.

What is included in the Cookie / Help / Onboarding add-on?

It combines cookie-consent handling with a help layer, FAQ access and a floating onboarding or support entry point for storefront visitors.

Can tenants switch it on for their own site?

Yes. The idea is that it works like a modular feature the tenant can accept and activate for the storefront.

Can the support bubble show a real person?

Yes. The UI can use a support image or avatar to make the experience feel more trustworthy and human.

Where do support messages go?

The intended flow is that support requests land in the admin support area, so communication stays in one logical place.

Can the help content be changed?

Yes. FAQ items, onboarding guidance and support presentation should be manageable from the admin side.