Turn this workflow on only when the brand needs it.
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CUSTOMER RELATIONSHIP LAYER
CRM
A calmer CRM layer for customer notes, contacts, tasks, relationship history and follow-up across B2B accounts.
Keep the customer-facing experience consistent with the storefront.
Let the add-on work alongside products, customers and tenant tools.
WHY IT MATTERS
Keep every customer relationship organized beside the store.
CRM adds notes, contacts, tasks and relationship history around the customer account, so agents and office teams can work from the same context instead of scattered inboxes and spreadsheets.
Activate
Enable the add-on from the module system.
Configure
Shape the workflow around the tenant and brand.
Grow
Add more modules when the system needs them.
VISUAL SYSTEM
Show the workflow, not just the feature.
PRICING
Choose the way you want to start.
Keep it simple: free, monthly or yearly — whatever fits the stage your brand is in.
Included as a free add-on. Activate it when the workflow becomes useful.
FAQ
A few things people usually want to know.
Short answers, so it is easier to understand how the add-on fits into the brand.
What does the CRM add-on do?
It keeps relationship data, notes, contacts and account history in one place so the team can work more personally and consistently.
How is this different from a pipeline?
CRM focuses on the relationship and the account record, while the pipeline focuses on deal movement and stage progression.
Can several contacts belong to the same account?
Yes. That is one of the key reasons to use a CRM-style workflow for B2B activity.
Why keep CRM inside Maude?
It reduces fragmentation and lets the team work with sales context closer to the storefront and operational tools.
Can tasks and notes be tracked over time?
Yes. The purpose is to make follow-up clearer and preserve context across the life of the relationship.
START YOUR JOURNEY
Add this module when the timing is right.
Start with your work email and choose the domain you want for your new Maude space.